Skyward Family Access: FAQs

How do I add emergency contacts for my student(s)?
 
  1. Log in to to Family Access.
  2. Click Student Info on the left side of the screen.
  3. On the right side of the screen, click “Request Changes for…”.
  4. Click Add Emergency Contact (or click Emergency Contacts).
  5. Complete the information and click Save.

The same process may be followed to modify/delete emergency contacts information.

How do I update calling information for notifications?
 
  1. Log in to Family Access​.
  2. Click the Skylert link on the left side menu.
  3. Add/modify any information.
  4. Choose the types of alerts you want to receive alerts by phone, email, or text/SMS.
  5. Click Save on the upper right side of the screen.

You can add cell and work numbers. You may also add an additional phone number, e-mail address, and text message number at the bottom of the screen. Do you have a friend or relative who watches your student if school is delayed or closed? Consider using one of these additional fields for them to receive notifications.  Changes to phone numbers and calling options will take effect the following day.

How do I update my student(s) physician, dentist, and hospital in Skyward?
 
  1. Login to Family Access.
  2. Click Student Access on the left side of the screen.
  3. On the right side of the screen, click “Request Changes for…”.
  4. Click Emergency Information.
  5. Enter, or modify, Physician, Dentist, and Hospital for your student.
  6. When you are done, click the Save button at the bottom of the screen.
Is there an app?

Yes, there is a Skyward app on for both iOS devices and Android devices.

How do we pay our fees through Skyward Family Access?

PDF DocumentSteps to Pay Students Fees through Skyward Family Access

How do I view my child's report card?

PDF DocumentViewing  your child's report card from a computer
PDF DocumentViewing  your child's report card from a mobile device